Using Menards.com
Arrow

Using Menards.com
Select a question below to view its answer.
How do I create a Gift Registry? X
How do I create a Gift Registry?
http://cds.p8p4q8s9.hwcdn.net/main/store/20090519001/items/media/GiftRegistry/Videos/GiftRegistry_1.mp4 How do I create a Gift Registry? How do I create a Gift Registry?
Registry
Shopping Menards.com
Menards Accounts
Gift Registry
Gift Cards
Internet Browsers & Security
Design-It Center Applications
Easy Track Closet Designer (Run Easy Track Closet Designer)
Landscaping Estimator (Run Landscaping Estimator)
Landscaping Visualizer (Run Landscaping Visualizer)
Mastercraft Door Designer (Run Mastercraft Door Designer)
Shopping Menards.com

How do I find products on Menards.com?

You can find products on Menards.com by using the Departments menu near the top left of the page. Click the department you would like to shop then choose a category within that department to view products. You can also use the search bar to search for specific products using keywords, Menards SKUs or model numbers. To refine your search results you can search within a department by selecting one from the Search All drop-down menu.

Back to top


How do I shop Menards.com?

First select a Menards store to be your store by using our Store Locator then when you view our product selection pages, the prices displayed will reflect your selected store's pricing. You will also be able to sort the products based on whether you would like to buy items online or items that are stocked and available at your selected Menards store.

Back to top


How can I find the closest Menards store?

You can use our Store Locator to find the five closest Menards stores to your location by simply entering your state and city or ZIP code. We try to place you into a store based on your perceived zip code. However, you can change this store at any time by selecting 'Store Locator' and choosing your preferred store. Having cookies enabled on your computer or mobile device will enable this setting to be saved and this will make it easier for you each time you shop. Also note that once you select a store, you will be able to view their hours, location, directions and contact information.

Back to top


Will the contents of my cart be saved if I sign out?

Yes. As an added measure of convenience and to improve your shopping experience on Menards.com we will indefinitely save the items in your cart for you. If there are items in your cart you no longer wish to purchase simply select "remove" below the product title in your cart and it will be removed.

Back to top


Do I need an account to place an order on Menards.com? What are the benefits?

You do not need a Menards account to place an order. However, we encourage you to create an account to help make the checkout process easier. By creating a Menards account, you are able to save multiple shipping addresses and your billing and shipping information is automatically filled in during the checkout process.

Back to top


How can I register my Extended Protection Plan or Water Heater Plan/Repair Plan?

If you purchased an Extended Protection Plan or a Repair Plan/Water Heater Plan at a Menards store you may register your plan online by completing the appropriate form or you can register by calling 866-505-4795. Please have your receipt ready when you register your plan and you must retain a copy of your receipt to file a claim.

Back to top


Menards Account

What do I do if I forgot my user name and password for my Menards account?

Your user name is the e-mail address you entered when you created your Menards Account. If you forget your password, click here, answer the security question for your account and we will email you a temporary link to a page that will allow you to change your password.

Back to top


How do I sign in to my Menards account?

You can sign in to your Menards account by selecting the Sign In link from the upper left corner of the page.

Back to top


How do I create a Menards account?

To create a Menards account, click here and enter the required information.

Back to top


Gift Registry

How do I add items to my registry?

After creating your registry, simply select 'Add Items' to begin browsing Menards.com. When you find an item you like, select the 'add to registry' option on the product page. You can also browse your local Menards store and scan items with your Apple or Android device.

Back to top


How do I delete items from my registry?

Deleting items is quick and easy. On your main registry page, remove any item by selecting the 'X' to the right of the item's description/title.

Back to top


How do I change my information?

You can change your registry information online at any time. Simply find and select your registry. Then, click 'Edit Information' located underneath your name and event location.

Back to top


How do I create registry cards?

Registry cards are perfect for invites and save-the-date notifications. To create yours, find and select your registry. Then, click 'Print Invitations' located beneath the name of your event. Enter your desired quantity and select 'Print'.

Back to top


How do my guests use my registry to purchase items?

Guests can find your registry by entering your first and last name on the Find Registry page. They can print your list and head to their local Menards or purchase items online. Guests can also retrieve your registry by scanning their registry invitation at a kiosk in their local Menards store.

Back to top


Where do I go in the store for registry information?

For registry information, stop by the Guest Service Desk located near the entrance of any Menards store. To use your gift registry, download our mobile app on your Apple or Android device. For more information on our mobile app, click here.

Back to top


Where can I access my registry?

Access your registry online, in the store or on our mobile app using your smartphone or tablet.

Back to top


Gift Cards

Where can I purchase Menards gift cards?

Guests can purchase Menards gift cards at their local Menards store or online by clicking here to purchase.

Back to top


How much money can I place on a gift card?

Guests can purchase gift cards from $10 to $2000 dollars. The maximum amount that can be purchased per transaction is $2000 dollars.

Back to top


Can I check the balance of my gift card?

Yes. Guests can check their gift card balances by scanning their gift card at one of the CONSUMER SCAN kiosks located in any Menards store. The remaining balance can also be found on your most recent sales receipt.

Certain gift cards also include a PIN on the back of the card. The PIN is a 4-digit number found on the back of the card. It is located in the upper right corner and can be found by lightly scratching off the metallic strip. These cards can be checked online by clicking on the Check Balance option in the Gift Cards tab located in the upper right corner of your screen. This will take you to the Check Balance screen where you can enter your PIN and the card number located on the back of the card to find out how much money is left on your gift card.

Back to top


Internet Browsers & Security

Which internet browser is the best to use while viewing Menards.com?

Menards.com is best viewed on Internet Explorer 8 or above, Mozilla Firefox, Google Chrome and Apple's Safari. If you do not use any of the recommended browsers, you may experience some technical issues while viewing some areas of our web site. To update your browser, please visit one of the following pages: Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and/or Apple Safari.

Back to top


How do I know the ordering process on Menards.com is safe and my information is secure?

Menards recognizes the need for a safe and secure shopping site to protect your personal information. Therefore, we use Secure Socket Layer's highest level of encryption standards to ensure the information you provide is protected. Please view our Privacy and Security statements for more details.

Back to top


Design-It Center Applications
Easy Track Closet Designer

How can I buy the materials for my closet design?

In order to get the items needed for your closet design, print off your list and take it to your local Menards where a Team Member will assist you in finding your items and ordering any special order parts (if necessary).

Back to top


What are the Benefits of an Easy Track Closet System?

The shelves in these systems hang from a rail which makes them easy to install and adjust. They also offer a variety of standard features, are easily customized and are extremely sturdy.

Back to top


What is the weight limit of an Easy Track Closet System?

If the shelf is correctly mounted into the studs along your back wall, an 8-foot closet can hold up to 1,200 pounds.

Back to top


What tools will I need to install my Easy Track Closet System?

You'll want a tape measure, a level, a #2 Phillips drill head, a hacksaw (but only if you decide to cut the hanging rods and Easy Track rail), 1/8" and 1/2" drill bits and a drill.

Back to top


Landscaping Estimator

How do I run the Estimator?

To download and run the Landscaping Estimator, click the "Launch Estimator" button. You will initially see a Java logo appear onscreen, followed by popups that indicate the program is downloading and verifying. You may be presented with one or more popup dialog boxes asking for permission to install or run software. For example, you may see a request for permission to run the application. You should click Run if this occurs.

You may also be asked for permission to "Install" 'Java Bindings for OpenGL'. This enables the Estimator to perform some 3D graphical operations. Without this software, some of the graphics portion of the Estimator will not function as designed.

After the program completes the download and starts up, you will be asked to sign in using your Menards account. This enables the Estimator to present accurate pricing information while you create your new Landscaping design.

Back to top


Why do I need to verify Java?

The landscaping Estimator runs on a Java Runtime environment. Therefore, Java will need to be installed in order for the program to run correctly.

Back to top


What if my computer doesn't meet the minimum requirements to run the program?

Check to make sure you have an updated web browser. To run properly, this program requires Internet Explorer 9 or newer, Google Chrome 2.0, Firefox 3.5, Safari 4.0 and Opera 10 or newer. If you continue to have problems running this program you can contact us for further assistance.

Back to top


Landscaping Visualizer

How do I order my landscaping materials online?

The Landscaping Estimator will help you estimate the supplies you will need and will provide you with an estimate of cost.

Back to top


How do I save my design?

Make sure that you are signed in to your Menards account and select 'Save Visual Layout' at the bottom of the final design page. On this page you will also have the options to print your layout or modify it further.

Back to top


How will I know which materials I will need to complete the landscaping design?

On the final design visual layout page you will see a list on the right side of the block you will need.

Back to top


How do I recall a landscaping design?

1. Sign in to your Menards Account

2. Hover over the 'My Account' tab at the top right of the home page and select 'Saved Designs' from the drop-down menu.

3. Next, select a saved design or click 'retrieve' and enter in the Internet Design Number.

Back to top


Mastercraft Door Designer

How long will it take to receive my door?

The length of time your door will take to get to you depends on the options you choose for your door design. You'll see an estimate of time it will take for us to ship your door to you in your cart after checkout. Usually you will receive it within a week after that amount of time has passed.

Back to top


How do I recall a custom door design?

1. Sign in to your Menards Account

2. Hover over the 'My Account' tab at the top right of the home page and select 'Saved Designs' from the drop-down menu.

3. Next, select a saved design or click 'retrieve' and enter in the Internet Design Number.

Back to top


How will my door be packaged?

Your door will be packaged in shrink wrap and cardboard. We will also nail together 2 x 4s to make a pallet around it to ensure that it is not damaged during shipping.

Back to top