Contact Us


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Contact Us
To contact us with inquiries please refer to the corresponding category below.

Menards.com Order & Website

If you have questions regarding an order you placed on Menards.com or questions about the site in general, please contact our Online Guest Service Representatives.


Menards Stores

If you have questions about the products or services available at a Menards store, please use our Store Locator to find phone numbers and addresses for the specific store you would like to contact.


General Office

If you have questions, concerns or suggestions regarding our Menards stores or our company in general you can contact us by email or by submitting your questions in writing to:

Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703


Installation

If you have an issue with an item purchased from Menards that has been installed and you cannot return or exchange it, please submit an Installed Guest Complaint Form to the address below. To expedite the processing of your claim, please include readable copies of your receipts, special order contracts and photos with your Installed Guest Complaint Form.

Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703


Rebates

Please direct your questions regarding our rebates or the status for your rebate check to our partner, Rebate International, by clicking here.


Menards BIG Card

If you have questions regarding your Menards BIG Card account you can contact our partner, Capital One by email, by calling 1-800-871-2800 or by submitting your questions in writing to:

Capital One
PO Box 15521
Wilmington, DE 19850


Menards Contractor & Commercial Card

If you have questions regarding your Menards Contractor or Commercial Card account you can contact our partner, Capital One by email, or by calling 1-800-880-6318.


Menards Mobile App

For questions regarding our Menards Mobile Apps, please click here to send us your question.